Shipping Policy

Bioactive Honey Co.

Thank you for shopping with Bioactive Honey Co. This Shipping Policy outlines how and when your orders are processed and delivered.

Order Processing

Orders are processed within [insert processing time, e.g. 1–3 business days] after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an order confirmation email once your order has been successfully placed, and a shipping confirmation once your order has been dispatched.

Shipping Locations

We currently ship to [insert countries or regions you ship to].
If your location is not listed, please contact us before placing an order.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location, order size, and selected shipping method. Any applicable taxes, duties, or customs fees are the responsibility of the customer.

Delivery Timeframes

Estimated delivery times vary depending on your location and shipping method selected at checkout. These timeframes are estimates only and may be affected by courier delays, customs processing, weather conditions, or other factors beyond our control.

Bioactive Honey Co. is not responsible for delays once the order has been handed over to the courier.

Tracking Information

Where available, tracking details will be provided once your order has been shipped. Please allow time for tracking updates to appear after dispatch.

Incorrect or Incomplete Addresses

Please ensure all shipping information is accurate at checkout. Bioactive Honey Co. is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.

Additional shipping charges may apply for re-delivery.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within [insert number of days, e.g. 7 days] of delivery or expected delivery date. Include your order number and supporting photos where applicable so we can assist promptly.

International Orders

International orders may be subject to customs inspections, duties, or import taxes. These charges are determined by local authorities and are the responsibility of the customer.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date.